Basic scheduling and service expectations.
These Terms of Service describe the general expectations for using The Pool Buddy website and requesting service through the site, phone, email, or chat.
Requests and estimates
Website submissions and online bookings are service requests, not guaranteed appointments. Estimates, availability, pricing, and scope may change after a site review, equipment review, or direct follow-up.
Access and customer responsibilities
Customers are responsible for providing accurate contact information, reasonable access to the property and pool area, and any necessary pre-service preparation listed in the booking flow or discussed before the visit.
Payments and changes
Payment terms, cancellation terms, and any service-specific requirements may be communicated in estimates, invoices, agreements, or booking confirmations for the job in question.
Website use
You agree not to misuse the website, forms, or chat features. If you have questions about current terms for a specific project or service plan, contact The Pool Buddy directly before scheduling.